Vertu Motors Plc Triumphs At Carwow Inside Line Awards 2024
Vertu Motors plc has received two significant awards at the prestigious Carwow Inside Line Awards 2024: Best Customer Experience: Group and EV Retailer of the Year.
In an era where the car buying journey has become increasingly omnichannel, delivering an optimal customer experience at every touchpoint is a challenge that Vertu Motors plc has consistently met with excellence.
The Best Customer Experience: Group award recognises the leading dealer group that delivers exceptional customer experiences across all stages of the purchasing process. Vertu Motors plc has set a benchmark in the industry with an impressive average customer review rating of 4.9 stars out of 5. This accolade highlights its unwavering commitment to customer satisfaction and ability to provide seamless, easy, and enjoyable experiences for customers.
As the automotive industry shifts towards more sustainable solutions, Vertu Motors plc has been at the forefront of the electric vehicle (EV) market. The EV Retailer of the Year award celebrates the retailer with the highest volume of EV sales year to date, recognising the very best performers and innovators in the industry. This award underscores the Group’s dedication to promoting and supporting the adoption of electric vehicles, reflecting their commitment to a greener future.
Robert Forrester, Chief Executive of Vertu Motors plc, commented on the achievements: "We are immensely proud to have been recognised at the Carwow Inside Line Awards 2024. Winning these awards is a testament to the hard work, dedication, and innovation of our entire team. We strive to push boundaries, create exceptional experiences, and champion our customers in every interaction. These accolades reinforce our position as industry leaders and motivate us to continue delivering excellence across all aspects of our business."