York Motor Retail Professional Named Sales Manager Of The Year
Lucy DiClemente, Sales Manager at Vertu BMW MINI York, has been recognised as Sales Manager of the Year at the prestigious Vertu CEO Management Awards.
These awards celebrate individuals who demonstrate exceptional performance and uphold Vertu’s core values, recognising the most outstanding contributors within the company.
Lucy’s leadership is defined by her passion for both the performance and personal development of her team. She fosters an environment that encourages growth and excellence, ensuring that each team member is supported and empowered to reach their potential. Her commitment to developing talent has been instrumental in delivering an outstanding result for the dealership.
Under Lucy’s leadership, the team has maintained an impressive level of customer satisfaction, consistently ranking in the upper quartile for both new and used cars over the past three years. This achievement reflects her unwavering focus on delivering a top-notch customer experience and her dedication to maintaining strong customer relationships.
Reflecting on her award, Lucy said: “I am honoured to receive this recognition. It’s a privilege to lead such a talented and driven team, and this award is a reflection of their hard work and dedication. Together, we’ve built a culture that prioritises excellence, development, and customer satisfaction, and I’m excited to see what we can achieve in the future.”
Robert Forrester, Chief Executive of Vertu, added: “Lucy’s leadership and dedication to her team’s success have been exemplary. Her ability to consistently deliver outstanding results while fostering a culture of growth and development sets her apart.
"Lucy’s focus on customer satisfaction and relationship building is truly commendable, and this award is a well-deserved recognition of her exceptional contributions.”